Privacy Policy

Confidentiality and security are core values of Eurofirms Group. For this reason, we are committed to always safeguarding the User’s privacy and to refraining from collecting unnecessary information. Below, we provide you with all the relevant information about our Privacy Policy in relation to the personal data we collect, clearly explaining:

1. Who is the data controller.
2. What personal data we may process.
3. Purposes, legal basis and data retention periods.
4. The necessity of processing your personal data.
5. Who your data may be shared with.
6. Your rights regarding your personal data.
7. Cookies.
8. Security measures for your personal data.
9. Updating your data.
10. Update to the privacy policy.

1. Who is the data controller?

EUROFIRMS GROUP, S.L.U. (B55234694)

Pla de l’Estany, 17

17244 Cassà de la Selva

E-mail: info@eurofirms.com.

Data Protection Officer: dpo@eurofirms.com

This privacy policy applies to all companies that are part of Eurofirms Group, which you can consult in the legal notice (www.eurofirmsgroup.com/aviso-legal/).roup y que puedes consultar en el aviso legal (https://www.eurofirms.com/es/en/legal-notice/).

2. What personal data might we process

Through this website or any other channels provided by Eurofirms Group, you may be asked to submit or may choose to provide various categories of personal data, depending on the specific purpose. The personal data typically collected or processed in CVs for the purposes of recruitment, training, career guidance or employment may include:

• Identification and contact details: full name, ID document, address, telephone number, email address, image, social security number, and signature.
• Personal information: date and place of birth, age, marital status, family details, gender, nationality, mother tongue, and disability (only where legally required or for the purpose of adapting the workplace to individual needs).
• Social circumstances: licences, permits or authorisations, membership in professional associations or organisations, and social media profiles.
• Academic and professional background: education, qualifications, academic record, and professional experience.
• Employment details: profession, job category or role, work history, employment record, and non-financial payroll data.
• Economic and financial information: bank details, salary range data, deduction and/or subsidy information.
• Commercial information: data related to your interest in our activities, products, services, or marketing campaigns delivered via phone or electronic means (email, SMS, WhatsApp, etc.), including commercial insights based on your responses to emails, calls or targeted campaigns.
• Online identifiers: provided by devices, applications, tools, or access protocols to our website and portal (IP addresses, session identifiers in the form of cookies, or other data such as access logs, queries made, documentation downloads or statistical purposes), in order to provide user statistics and improve access to our online services.
• Profile data: personality or job-related profiles created by our staff or automatically generated as part of the recruitment process. References and assessments provided by previous employers or our clients where you have worked.
• Image: photographs and videos from events, training sessions or interviews in which users may participate, where consent has been given for publication on our websites, social media or other digital and third-party media.

3. Purposes, Lawful Basis and Data Retention for Processing Personal Data Submitted via:

Registration Form | CV Submission via Email | CV Submission Forms | CV Attachments

Purpose:

• To register as a user to access our services via the website or any other channels provided by Eurofirms Group, and to participate in current and future recruitment processes; sending job offers and free training courses related to employability support services, through any means, including electronic channels (email, phone, etc.).
• To create personality and job-related profiles as part of the recruitment process.
• To carry out employment contracts for selected candidates.
• To enable participation in training courses.
• To conduct internal studies, statistics and business analysis based on registered candidates and contracted employees (e.g. hiring ratios, geographic distribution, hiring sectors, job profiles in demand, etc.).
• To use and share images internally and externally via websites, social media or other physical and digital platforms to promote training sessions.
• To keep you informed about our activities, products and services, including by electronic means (email, SMS, WhatsApp, etc.).

 

Lawful Basis:

• Candidates: Your consent when registering on our website or voluntarily submitting your CV through any of the channels provided by Eurofirms Group.
• Employees: Processing is necessary for the performance of the employment contract. Compliance with legal obligations that may require sharing data with public authorities. Legitimate interest in retaining a historical record of employees (name, dates of employment, position, and reason for departure).
• Images: Your consent for image capture and distribution.
• Commercial Communications: Your consent to receive marketing communications.
• Statistical Analysis: Our legitimate interest in conducting internal research and analysis.

 

Data Retention:

• Candidates: Until the registered user requests the deletion of their profile or for a period of three years from the last update of their CV, application to job offers, or training activities (which always involve updating their CV).
• Employees: Throughout the employment relationship and for the legally required period thereafter to handle potential liabilities.
• Marketing Communications: Until the user unsubscribes.
• Images: Until the end of the promotional period in which the image appears or until consent is withdrawn (which will not affect prior use).

 

Selection process via ChatBot tool

• Purpose: To participate in current and future recruitment processes through automated interaction with our ChatBot tool, which may support or carry out automated decision-making in candidate selection. This includes creating personality and job-related profiles, offering employment to selected candidates, enabling training participation, and conducting statistical or business analysis (e.g. hiring ratios, sectors, job profiles, etc.).
• Lawful Basis: Pre-contractual agreement when the candidate applies for a job and consents to the use of a tool that includes or supports automated decision-making.
• Data Retention: Until the registered user requests removal or for three years from the last update.

 

Company registration form (Company Login)

• Purpose: To register your company on our portal and allow you to post job offers. To send you relevant commercial information.
• Lawful Basis: Performance of the agreement with the registered company. Legitimate interest in keeping companies informed of relevant services.
• Data Retention: Until the registered company requests removal and, thereafter, for the legally required period. Marketing communications will be retained until the company unsubscribes.

 

Contact Form

• Purpose: To provide a means for you to contact us, respond to your enquiries, and send you information about our products, services and activities, including by electronic means (email, SMS, WhatsApp, etc.).
• Lawful Basis: Your consent when submitting an enquiry through our contact form and when ticking the box to receive marketing communications.
• Data Retention: Until your enquiry is resolved or replied to by email, unless it leads to further processing. For marketing purposes, data will be retained until you unsubscribe.

 

Newsletter Subscription Form

• Purpose: To send you our newsletter and commercial communications about our products and services that may be of interest to you, including by electronic means.
• Lawful Basis: Your consent when subscribing via our newsletter form.
• Data Retention: Until you unsubscribe from receiving our commercial communications.

 

Email Enquiries

• Purpose: To respond to your information requests, handle your enquiries, and answer your questions or concerns.
• Lawful Basis: Your consent when contacting us via email.
• Data Retention: Once your enquiry has been answered via email, unless it leads to further processing.

4. Why do we need to process your personal data?

Providing personal data requires a minimum age of 14 years or otherwise having sufficient legal capacity to enter into a contractual relationship.

The personal data we request is essential to process your enquiries and/or provide you with the services you may request or contract. Without this information, we may not be able to respond appropriately or deliver the services requested.

In any case, each form clearly indicates which fields are mandatory and which are optional, allowing users to choose when to provide additional information.

 

5. Who are the addresses of your data?

Your personal data is confidential and, will not be disclosed to third parties unless required by law, necessary for the provision of our services, or shared within companies of the Eurofirms Group. Specifically, your data may be disclosed for the following purposes:

• Candidates: The data contained in CVs and the results of interviews, assessments, and references provided by previous employers may be shared with interested clients during recruitment processes. Additionally, for security or health reasons, specific candidate data may be shared to assess suitability for a role, enable access to client facilities, or meet specific job requirements.
• Employees: Identification and employment data will be shared with the clients where the employee carries out their duties, to identify staff and provide the necessary employment and health & safety information (such as ID, contracts, social security forms, payslips, etc.) in compliance with legal obligations regarding social security and workplace risk prevention. Further data may also be shared, with the employee’s knowledge, when required by the nature of the job.
• Eurofirms Group: Your data may be processed by other companies within the Eurofirms Group. You can consult the list of group companies in the legal notice (https://www.eurofirms.com/es/en/legal-notice/). This is for the purpose of enabling your participation in selection processes across the group, considering other potential employment opportunities, and for internal administrative and organisational coordination.
• Service Providers: Certain service providers may have access to your personal data for administrative, consultancy, IT services, or training related to the job role. All providers are legally and contractually bound to confidentiality and may only access the data strictly necessary to perform their services. These obligations are included in properly formalised data processing agreements.
• Public Authorities: In order to comply with legal obligations requiring communication of personal data to competent public administrations, law enforcement bodies, or judicial authorities when requested.
• International Data Transfers: Eurofirms Group uses Microsoft Clarity (Microsoft Corporation) to analyse how users interact with our website. Personal data collected via this platform is stored in the United States, constituting an international data transfer. Microsoft provides appropriate data protection safeguards as it is certified under the Data Privacy Framework programme. More information: https://privacy.microsoft.com/en-us/privacystatement.

6. What are your rights regarding your personal data?

Any individual may withdraw their consent at any time when such consent has been granted for the processing of their data. Withdrawal of consent will not, under any circumstances, affect the validity of any prior contractual or service relationships.

You also have the right to:

• Request access to your personal data or request its rectification if it is inaccurate.
• Request erasure of your data when, among other reasons, it is no longer necessary for the purposes for which it was collected.
• Request restriction of processing in certain circumstances.
• Object to the processing of your data on grounds relating to your particular situation.
• Request data portability in the cases provided by law.
• Exercise any other rights recognised under applicable data protection regulations.

Where and how can you exercise your rights?

By sending a written request to the data controller, either to the postal or email address provided in section 1, indicating the subject line “Personal Data”, and clearly specifying which right you wish to exercise and which personal data your request concerns.

In the event of a disagreement with the company regarding the processing of your data, you also have the right to lodge a complaint with the relevant Data Protection Authority in your country.

7. Cookies

This website uses technical, personalization, analytical, and advertising cookies, both proprietary and third-party, that process connection and/or device data, as well as browsing habits for statistical and advertising purposes.

Therefore, when accessing our website, in compliance with Article 22 of the Information Society Services Law, we have requested your consent for their use and provided information about them.

8. Security of your personal data

In order to safeguard the security of your personal data, we inform you that we have adopted all necessary technical and organisational measures to protect the personal data provided against alteration, loss, and unauthorised processing or access.

To ensure the appropriate security and confidentiality of personal data, Eurofirms Group has implemented a comprehensive security policy. This includes up-to-date and regularly reviewed protocols, procedures, and measures relating to data and information security. These measures include, but are not limited to:

• Physical access control
• Information classification
• Risk management
• Data access control
• System identification and authentication
• Media management
• Change logging
• Communication controls
• System and data recovery
• Incident management and resolution
• Employee training
• Control over the transfer of information

9. Updating your personal data

It is important that you inform us of any changes to your personal data so we can keep it up to date. Otherwise, we cannot be held responsible for the accuracy of the information you have provided.

We are not responsible for the privacy policies regarding any personal data you may provide to third parties via the links available on our website.

10. Privacy Policy updates

This privacy policy may be amended to reflect changes made to our website or any other means made available by Eurofirms Group, as well as to comply with legislative or judicial developments regarding personal data. Therefore, we recommend that you read it each time you provide us with your data through this website.

This privacy policy is dated 16/07/2025. Please check the issue date each time you visit our website to ensure that no modifications affecting you have been made.

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