Contact us

Privacy Policy

Confidentiality and security are core values of Eurofirms Group. That is why we are committed to ensuring user privacy at all times and not to collect unnecessary information. Below, we provide you with all the necessary information about our privacy policy in relation to the personal data we collect, explaining:

  1. Who is responsible.
  2. What personal data we may process.
  3. Purposes, legitimacy and conservation of data processing.
  4. Need to process your personal data.
  5. Recipient of your data.
  6. Rights in relation to your personal data.
  7. Cookies
  8. Security of your personal data.
  9. Updating your data.
  10. Privacy policy update.

1. Who is the data controller?

EUROFIRMS GROUP, S.L.U. (B55234694)

Pla de l’Estany, 17

17244 Cassà de la Selva

E-mail: info@eurofirms.com.

Data Protection Officer: dpo@eurofirms.com

This privacy policy applies to all companies that are part of Eurofirms Group, which you can consult in the legal notice (www.eurofirmsgroup.com/aviso-legal/).roup y que puedes consultar en el aviso legal (https://www.eurofirms.com/es/en/legal-notice/).

2. What personal data might we process

Through this website or any of the other means that Eurofirms Group makes available to you, you can request or provide different categories of personal data depending on their purpose. Mainly, the data requested or provided in the resumes for your selection, training, career guidance or recruitment may be the following:

  • Identification and contact data: name and surname, identity document, address, telephone, e-mail, image, Social Security number and signature.
  • Personal characteristics: date and place of birth, age, marital status, family data, sex, nationality, mother tongue and disability (only if legally required or to adapt the job position to the disability).
  • Social circumstances: licenses, permits or authorizations, membership of professional associations and profiles on social networks.
  • Academic and professional: education, degrees, academic record and professional experience.
  • Employment details: profession, job category or position, employee’s background (work experience), professional record and non-financial payroll data.
  • Economic and financial data: bank data, economic data of salary range, data of deductions and/or subsidies.
  • Commercial information data: information about activities, products, services and other marketing campaigns through telephone and/or electronic means (email, SMS and WhatsApp, among others), as well as commercial analysis related to your responses to mailings, phone calls or marketing campaigns directed to our users.
  • Online identifiers: provided by devices, applications, tools or protocols for accessing the website and portal (IP addresses, session identifiers in the form of cookies or other identifiers such as access data, queries made, downloads of documentation or for statistical purposes), in order to provide statistics and facilitate access to our online services to our users.
  • Profile data: personality and employment profiles created by our staff or automated as part of a recruitment process. Evaluations and references provided by previous companies where you have worked or from our clients where you have provided your work services.
  • Image: photographs and videos of events, trainings and interviews in which users may participate and have given their consent for dissemination on our websites, social networks or other digital media or not own and third parties.

3. Purposes, Lawful Basis and Data Retention for Processing Personal Data Submitted via:

Registration form | Resume submission by e-mail | CV submission forms | Attach CV

Purpose:

  • To register as a user to access our services via the website or any other channels provided by Eurofirms Group, and to participate in current and future recruitment processes; sending job offers and free training courses related to employability support services, through any means, including electronic channels (email, phone, etc…).
  • Perform personality and job profiles derived from personnel selection processes.
  • To carry out the recruitment of the selected candidates.
  • Participate in training courses.
  • Carry out studies, statistics and business analysis based on registered candidates and hired workers, such as hiring ratios, geographic areas, hiring sectors, job profiles in demand and the like.
  • Use of images and their internal and external dissemination through websites, social networks or other physical and digital media, in order to promote the training sessions.
  • Inform you of our activities, products and services including by electronic means (Email, SMS and WhatsApp, among others).

Legitimation:

  • Candidates: the user’s consent when registering on our website, or by voluntarily providing their curriculum by any of the means that Eurofirms Group makes available.
  • Workers: processing necessary for the execution of an employment contract. Fulfillment of legal obligations involving the transfer of data to the Public Administration. Legitimate interest in keeping a history of workers (name, hiring dates, position and reason for termination).
  • Image: consent of the user for its capture and diffusion.
  • Commercial: consent of the user for the sending of commercial information.
  • Statistical purposes: legitimate interest in conducting studies, analysis and internal statistics.

Conservation:

  • Candidates: Until the registered user requests the deletion of their profile or for a period of three years from the last update of their CV, application to job offers, or training activities (which always involve updating their CV).
  • Employees: Throughout the employment relationship and for the legally required period thereafter to handle potential liabilities.
  • Commercial: until the user requests cancellation.
  • Image: at the end of the promotional periods in which the user’s image is included and when the user revokes his consent, which will not affect the use of his image prior to his request.

Selection process through ChatBot tool

  • Purpose: To participate in current and future recruitment processes through automated interaction with our ChatBot tool, which may support or carry out automated decision-making in candidate selection. Perform personality and job profiles derived from personnel selection processes. To carry out the recruitment of the selected candidates. Participate in training courses. Carry out studies, statistics and business analysis based on registered candidates and hired workers, such as hiring ratios, geographic areas, hiring sectors, job profiles in demand and the like.
  • Lawful Basis: Pre-contractual agreement when the candidate applies for a job and consents to the use of a tool that includes or supports automated decision-making.
  • Data Retention: Until the registered user requests removal or for three years from the last update.

Company registration form (Company Login)

  • Purpose: To register your company on our portal and allow you to post job offers. To send you relevant commercial information.
  • Lawful Basis: Performance of the agreement with the registered company. Legitimate interest in keeping companies informed of relevant services.
  • Data Retention: Until the registered company requests removal and, thereafter, for the legally required period. Marketing communications will be retained until the company unsubscribes.

Contact Form

  • Purpose: to provide a means for you to contact us and answer your requests for information, as well as to send you communications about our products, services and activities, including by electronic means (email, SMS and WhatsApp, among others).
  • Legitimation: the user’s consent when requesting information through our contact form and by checking the box to accept the sending of information.
  • Retention: until your request has been resolved through our form or answered by e-mail, if it has not generated a new treatment and, in case you have accepted to receive commercial mailings, until you request to unsubscribe from them.

Newsletter Form

  • Purpose: to send our commercial newsletter and informative and advertising communications about our products or services that may be of interest to you, including by electronic means.
  • Legitimation: the user’s consent to subscribe to the sending of information through our form.
  • Retention: until you unsubscribe from our commercial mailings.

Sending e-mails

  • Purpose: to answer your requests for information, respond to your requests and answer your questions or doubts.
  • Legitimation: the user’s consent when requesting information through the e-mail address.
  • Retention: once your request is answered by e-mail, if you have not generated a new treatment.

4. Why do we need to process your personal data?

The provision of personal data requires a minimum age of 14 years or, if applicable, sufficient legal capacity to enter into a contractual relationship.

The personal data requested are necessary to manage your requests and/or provide you with the services you may contract, therefore, if you do not provide them, we will not be able to attend you correctly or provide you with the service you have requested.

In any case, the different forms indicate which data are initially mandatory and which are not, so that the user can choose when to provide them.

5. Who are the addresses of your data?

Your data are confidential and as a general rule, will not be transferred to third parties unless there is a legal obligation, it is necessary for the provision of our services and, among the companies of Eurofirms Group, in particular, your data may be transferred for the following purposes:

  • Candidates: the data contained in the resumes received and the results of the interviews of the selection processes and evaluations and references provided by previous companies will be transferred to interested clients during the personnel selection processes. Additionally, for security or health reasons, specific candidate data may be transferred in order to evaluate their candidacy, access to customer facilities or to comply with some specific particularities of the job position for which they are applying.
  • Workers: identification and labor data will be transferred to customers where the worker performs his job function, in order to identify employees and provide them with labor and occupational risk prevention information (identity card, contracts, TC, payroll…) for the purpose of complying with the regulations established in the field of social security and occupational risk prevention. Likewise, other additional data may be provided with the knowledge of the worker, when the circumstances of the job require it.
  • Eurofirms Group: Your data may be processed by other companies within the Eurofirms Group. You can consult the list of group companies in the legal notice (https://www.eurofirms.com/es/en/legal-notice/). This is for the purpose of enabling your participation in selection processes across the group, considering other potential employment opportunities, and for internal administrative and organisational coordination.
  • Suppliers: your personal data may be accessed by certain suppliers to perform certain administrative, consulting and IT services and to carry out job-related training. All suppliers are contractually and legally bound by a duty of confidentiality and may only access data that is essential for the performance of their duties. These obligations are set out in duly formalized data processor contracts.
  • Public Administration: for the purpose of complying with legal obligations that involve communicating personal data to the competent administrations, as well as to the security forces and judicial bodies when they require us to do so.
  • International data transfers: Eurofirms Group uses the Clarity platform (Microsoft Corporation) to analyze how users use its website. Personal data collected through this program will be stored on this platform owned by the provider, which stores its data in the United States, there being an international transfer of data. This entity offers adequate guarantees of data protection as it is included in the list of certified entities through the Data Privacy Framework program. For more information: https://privacy.microsoft.com/en-us/privacystatement

6. What are your rights regarding your personal data?

Any person may withdraw their consent at any time, when it has been given for the processing of their data. In any case, the withdrawal of this consent does not condition the execution of the subscription contract or the relationships previously generated.

You may also exercise the following rights:

  • Request access to your personal data or request its rectification if it is inaccurate.
  • Request erasure of your data when, among other reasons, it is no longer necessary for the purposes for which it was collected.
  • Request restriction of processing in certain circumstances.
  • Object to the processing of your data on grounds relating to your particular situation.
  • Request data portability in the cases provided by law.
  • Exercise any other rights recognised under applicable data protection regulations.

Where and how to apply for your rights? By writing to the person in charge, at the postal or e-mail address (indicated in section 1), indicating the reference “Personal Data”, specifying the right you wish to exercise and with respect to which personal data.

In case of disagreement with the company regarding the processing of your data, you can file a complaint with the relevant Data Protection Authority in each country.

7. Cookies

This website uses technical, personalization, analytical, and advertising cookies, both proprietary and third-party, that process connection and/or device data, as well as browsing habits for statistical and advertising purposes.

Therefore, when accessing our website, in compliance with Article 22 of the Information Society Services Law, we have requested your consent for their use and provided information about them.

8. Security of your personal data

In order to safeguard the security of your personal data, we inform you that we have adopted all the necessary technical and organizational measures to ensure the security of the personal data provided from alteration, loss, and unauthorized processing or access.

To ensure adequate security and confidentiality of personal data, Eurofirms Group has a security policy that includes policies, protocols and measures, duly reviewed and updated, relating to the security of data and information. These security measures include, among others, those detailed below:

  • Physical access control.
  • Classification of information.
  • Risk management.
  • Data access control.
  • Identification and authentication in the treatment systems.
  • Support management.
  • Registration of modifications.
  • Communications control.
  • System and data recovery.
  • Incident management and resolution.
  • Employee training.
  • Information transfer control.

9. Updating your personal data

It is important that in order for us to keep your personal data updated, you inform us whenever there has been any change in them, otherwise, we are not responsible for the veracity of these.

We are not responsible for the privacy policy regarding personal data that you may provide to third parties through links available on our website.

10. Privacy Policy updates

This privacy policy may be modified to adapt it to changes that occur on our website or any of the other means that Eurofirms Group makes available to you, as well as legislative or jurisprudential changes on personal data that appear, so it requires reading, each time you provide us with your data through this website.

This privacy policy may be amended to reflect changes made to our website or any other means made available by Eurofirms Group, as well as to comply with legislative or judicial developments regarding personal data. Therefore, we recommend that you read it each time you provide us with your data through this website.

This site is protected by reCAPTCHA and Google’s Privacy Policy and Terms of Service apply.