Contact us

Outsourcing

We specialize in outsourcing services where people, processes and innovation make the difference.

Connect with talent experts

Eurofirms is a company specializing in outsourcing and external services , where people, processes, and innovation make the difference. We help companies fully or partially outsource operational activities through specialized teams that integrate seamlessly as an extension of the business, providing comprehensive management of: analysis, customized design, team selection and management, implementation, coordination, quality control, KPI reporting, and continuous improvement, with a people-first approach, applied technology and AI, and high security standards (ISO 45001 certification).

What is outsourcing

Outsourcing solutions and the externalization of services

Commercial outsourcing and customer service

Logistics and industrial outsourcing

Outsourcing in facility services.

What do you get when you outsource with Eurofirms?

Benefits of outsourcing and externalizing services

How we manage outsourcing and external services at Eurofirms

Why choose outsourcing services?

Technology and AI applied to outsourcing and externalization of services

Eurofirms, a leader in outsourcing and external services

Sectors where we apply outsourcing and the externalization of services

Contact Eurofirms for outsourcing and external services

Frequently asked questions about outsourcing and externalizing services

Services related to outsourcing and externalization of services

What is outsourcing

Business process outsourcing is a strategic solution that allows companies to fully or partially outsource operational activities to a specialized provider. It facilitates cost optimization, improves efficiency, guarantees service quality, and frees up internal resources to focus on the core business.

Outsourcing solutions and the externalization of services

The outsourcing solutions and service outsourcing we offer at Eurofirms allow for the customized outsourcing of services or projects, either partially or completely. We achieve this by incorporating specialized Eurofirms teams. This model helps optimize resources and improve operational efficiency, allowing the company to focus its efforts on its core business, always with a service tailored to each specific need. The outsourcing solutions we offer at Eurofirms are divided into: sales and customer service, logistics and industrial, and facility services.

Contact with us

Commercial outsourcing and customer service

Eurofirms' sales and customer service outsourcing service strengthens task force, trade marketing, and contact center areas with specialized teams that act as an extension of your company. This service boosts sales, business growth, improves customer experience, and optimizes results at the point of sale.

Taskforce

Eurofirms' task force service offers sales force outsourcing solutions for B2B and B2C projects, combining sales consulting, training, sales strategy design, and operational team management. We develop implementation plans aligned with the marketing strategy, continuously monitor sales activity, and optimize sales processes to improve efficiency, productivity, and results.

Trade marketing

Our trade marketing outsourcing service is designed to increase the visibility and demand for products and services at the point of sale. Through tailored strategies, we manage store management, promotional activations, merchandising, and replenishment, supporting brands in sales execution and enhancing their presence in the retail channel with specialized teams coordinated by Eurofirms.

Contact center

Eurofirms' contact center outsourcing solutions optimize communication with clients and users across all contact channels. We manage services such as telephone support, appointment scheduling, telesales, lead management, surveys, contract verification, and database management, guaranteeing quality, traceability, and results-oriented performance through technology, analytics, and specialized teams.

Logistics and industrial outsourcing

The logistics and industrial outsourcing we offer at Eurofirms allows companies to outsource their logistics and industrial processes, providing flexibility and efficiency. At Eurofirms, we manage specialized teams that guarantee service continuity, process optimization, and compliance with workplace safety standards.

Logistic processes

Eurofirms' logistics outsourcing service optimizes every phase of the supply chain, from receiving goods to final delivery. We manage operations such as order picking and preparation, inventory control, reverse logistics, warehousing, cross-docking, and product placement, improving operational efficiency, traceability, and control of logistics flows through specialized teams and applied technology.

Industrial Processes

Eurofirms' industrial process outsourcing solutions support production operations by ensuring continuity, quality, and efficiency. We outsource key tasks such as line feeding, assembly, packaging, product dispatch, maintenance, reject management, and quality control, adapting human resources to project needs and ensuring compliance with operational and safety standards.

Looking for other services?

In-company

Tailor-made solutions for the integral management of seasonality with a team at the customer’s premises.

Occupational Risk Prevention

Advice and technical support in occupational risk prevention and health surveillance.

Outsourcing services

Outsourcing services, where people, processes and innovation make the difference.

Talent selection

Recruitment and selection of professionals, to ensure that they fit the required profile.

Temporary work

Recruitment, selection and temporary hiring of workers, adapted to your needs.

Training

Training and transformation aligned with the objectives of your company and your teams.
See all services

Outsourcing in facility services

Through our facility services outsourcing, Eurofirms outsources auxiliary functions such as cleaning and space management, ensuring a professional image and safe, efficient, and well-maintained environments. These services are divided into: cleaning and maintenance, hotel services, and social services. We provide qualified personnel and tailored resources, with a model that combines operational excellence and a strong social commitment.

Cleaning and maintenance

Eurofirms' outsourced cleaning and maintenance service offers comprehensive solutions to ensure safe, functional, and operational spaces. We manage the cleaning and disinfection of facilities, including industrial cleaning without interrupting production processes, as well as the preventive and corrective maintenance of buildings, equipment, and infrastructure. All of this is delivered with qualified personnel, advanced technology, and a focus on safety and efficiency.

Hotel services

Eurofirms' hotel service outsourcing solutions are designed to guarantee operational excellence and guest satisfaction. We offer specialized housekeeping, room and common area cleaning, laundry, and hotel maintenance services, tailored to hotel quality standards, specializing in 4- and 5-star establishments, using eco-friendly products and professional equipment.

Customer service assistants

Eurofirms' customer service outsourcing service provides trained staff to ensure friendly, professional, and efficient service in corporate, commercial, and service environments. We select and provide trained personnel to support daily operations, enhancing the user experience and strengthening brand image, acting as a key point of contact between the organization and its stakeholders.

Social and healthcare services

Eurofirms' social and healthcare services, based on a "People First" philosophy, offer outsourcing solutions focused on the care and well-being of individuals. We manage projects in geriatric care, assistance for people with disabilities or dependency, home care and comprehensive care, as well as services related to childhood and personal assistance, guaranteeing quality, personalized attention, and regulatory compliance.

What do you get when you outsource with Eurofirms?

By contracting outsourcing with Eurofirms, companies gain a strategic partner that comprehensively manages customized outsourced services or projects. We provide operational efficiency, process control, specialized teams, and a results-oriented work model with high standards of quality and safety.

We translate our efforts into tangible figures:

SOCIO-HEALTH

We attend

+ 0

users at home in more than 40 centers

INDUSTRIAL AND LOGISTICS

We move

0 M kg

of goods per month

TRADE MARKETING

We visited

0

points of sale each quarter

CLEANING

We clean

+ 0

rooms per day

TASK FORCE

We sell

0

products and services per month

CONTACT CENTER

We manage

+ 0

monthly multichannel consultations

SPECIAL EMPLOYMENT CENTER

We provide

+ 0

jobs for people with disabilities

OF THE FEW COMPANIES WITH

ISO 45001

in outsourcing

which helps to identify and reduce occupational risks

Eurofirms’ comprehensive management of the outsourced process includes planning, coordination, and ongoing service supervision. We handle operational control, personnel management, and regulatory compliance. This allows companies to focus their time and resources on operational activities while ensuring the continuity and quality of their service or project.
Eurofirms offers specialized teams tailored to each business based on the project, sector, and client objectives. Thanks to a model built on our 35 years of experience and our People First culture, we guarantee the ideal fit between people and service, providing technical expertise, adaptability to the work environment, and alignment with the company culture.
Tailored outsourcing, control, efficiency, and results-oriented approach—this is what companies gain with Eurofirms’ outsourcing model. We base our service on process control, indicator measurement, and continuous improvement. This approach allows any business to optimize resources, increase productivity, and ensure the achievement of the objectives of the outsourced service or project.

Benefits of outsourcing and externalizing services

The benefits of outsourcing and externalizing services offered by Eurofirms provide key advantages to companies. They allow for improved efficiency, optimized resources, and reduced risks, offering the possibility of delegating operational processes to a specialized provider that brings greater control, flexibility, and strategic focus to the core business for continued growth.

Eurofirms’ outsourcing service allows companies to maintain the size of their internal team structure while improving resource planning and converting fixed costs into variable ones. All this without compromising the quality of service they offer.
Flexibility and scalability are essential in outsourcing; that’s why they are fundamental pillars of our service at Eurofirms. Thanks to this, we adapt to peak activity, changes in demand, or new projects, adjusting teams and resources quickly according to business needs.
Outsourcing services with Eurofirms allows companies to focus on their core business. This frees up internal resources, enabling them to dedicate more time and effort to strategic activities that add greater value to the company.
Outsourcing services to Eurofirms allows companies to focus on their core business. This frees up internal resources, enabling them to dedicate more time and effort to strategic activities that add greater value to the company.

Contracting outsourcing services with Eurofirms contributes to reducing occupational and organizational risks. Our 35 years of experience, combined with our People First approach to management, customized processes, and prevention, guarantee safe working environments and full regulatory compliance for companies.

How we manage outsourcing and external services at Eurofirms

At Eurofirms, we manage outsourcing and external services as a comprehensive, customized process, tailored to each project, sector, and operational need. We integrate specialized teams into your company, guaranteeing efficiency, control, results-oriented approach, and safe working environments, backed by ISO 45001 certification.

Eurofirms’ outsourcing service begins with an initial process analysis and diagnosis, where we assess the client’s needs, the processes to be outsourced, and the service objectives, ensuring a solution aligned with the company’s needs, operations, and culture.
Based on the initial assessment, at Eurofirms we design a customized outsourcing model. We define the scope of service, the necessary resources, the team structure, and performance indicators, adapting it to the specific hours, tasks, and characteristics of the project. We also focus on understanding the company’s values ​​to provide professionals who align with its corporate culture.
Eurofirms’ selection and management of specialized teams is driven by a single objective: to find the ideal fit between professionals and companies. To achieve this, we give each company and professional the time they need to understand their specific requirements. We focus on people and apply our “People First” culture throughout the entire process, prioritizing the well-being of our employees. This approach allows us to bring on board more motivated individuals, which ultimately has a positive impact on the company’s performance.
Eurofirms’ operational implementation of outsourcing services is planned, agile, and tailored to individual needs. Our 35 years of experience, optimized processes, and focus on people facilitate seamless process implementation and ensure service continuity from day one, without impacting the client’s business.
At Eurofirms, we take on the coordination, supervision, and leadership of outsourced teams, ensuring close management, fluid communication, and proper alignment of the service with the objectives and values ​​of the company to which we offer our outsourcing services.

Quality control and continuous improvement are essential components of Eurofirms’ outsourcing model. The ongoing monitoring and support we provide to professionals, companies, and processes allows for continuous evaluation and optimization to guarantee efficiency and results.

Continuous reporting and monitoring of KPIs is one of the guarantees Eurofirms offers in its outsourcing services. This allows us, as part of our ongoing monitoring and support, to measure the performance of the outsourced service, ensure transparency, and make data-driven decisions, maintaining a constant focus on results and service improvement.

Why choose outsourcing services?

Choosing Eurofirms' outsourcing service means opting for tailored outsourcing of services or projects, based on the integration of specialized teams that adapt to the business, the project, the people, and the company culture. Our model combines comprehensive management, a results-oriented approach, and a firm commitment to occupational health and safety, backed by ISO 45001 certification, in addition to proven operational capacity in sectors such as retail, logistics, industry, and facility services. Choosing Eurofirms' outsourcing service means having access to Spain's leading multinational talent management company and 1,700 professionals who will find the perfect match between professionals and companies.

Technology and AI applied to outsourcing and externalization of services

Technology and AI applied to outsourcing and service outsourcing are cornerstones of Eurofirms. They allow us to further optimize team selection, management, performance monitoring, and the continuous improvement of outsourced processes. Through advanced digital tools, we integrate AI to automate repetitive tasks, reduce bias, and increase agility and accuracy in decision-making, always with a clear focus: empowering human talent, fostering creativity, analytical skills, and empathy, and offering more personalized, efficient outsourcing solutions aligned with the needs of each project.

Intelligent management of equipment and processes

Eurofirms' intelligent management of teams and processes in outsourcing combines advanced technology and artificial intelligence to efficiently coordinate people, tasks, and resources. This approach optimizes planning, improves productivity, and tailors outsourced services to the specific needs of each project, always placing human talent at the heart of the model.

Analytics, KPIs and reporting

Data analytics, KPIs, and reporting applied to outsourcing allow Eurofirms to measure the performance of outsourced services and make data-driven decisions. We analyze every step, from the selection process to service implementation and monitoring. Only in this way can we provide optimal, people-first service. This model guarantees transparency, control, and results-oriented performance, facilitating continuous improvement and process optimization.

Traceability and compliance

Traceability and compliance in Eurofirms' outsourcing services guarantee process control, regulatory compliance, and operational safety. Through the use of technology, AI, and monitoring systems, we ensure safe working environments, auditable processes, and management aligned with the highest standards, such as ISO 45001.

Eurofirms, a leader in outsourcing and external services

Eurofirms is a leader in outsourcing and service externalization thanks to a model based on customized service and project outsourcing that integrates specialized teams across various operational areas. Our more than 35 years of experience, management capabilities, people-first approach, optimized processes, and the application of AI and technology allow us to offer efficient, secure, and results-oriented customized solutions for companies in multiple sectors.

Eurofirms has been managing outsourced services for over 35 years. This extensive experience provides us with industry knowledge, operational efficiency, and a tailored methodology that we apply daily to each company that places its trust in us. This track record allows us to anticipate our clients’ needs, optimize processes, and guarantee the continuity and quality of outsourcing services.
Eurofirms has a strong national and international presence that allows us to offer outsourcing services with a global reach and local adaptation. We offer our outsourcing services in Spain, Portugal, France, Italy, Chile, Peru, and Brazil. This network facilitates project management across different territories, ensuring proximity, market knowledge, and a rapid response to each client’s needs.
Our commitment to people and equal opportunities is the foundation of our People First corporate culture. We place people at the heart of all our decisions with a company culture based on their well-being and the values ​​that unite us: responsibility, transparency, and respect. We are committed to inclusive and responsible employment, promoting diversity, integration, and access to the labor market.
Eurofirms guarantees regulatory compliance and security in its outsourcing services through certifications and auditable processes. As the first company in the sector to obtain ISO 45001 certification, we reinforce our commitment to occupational risk prevention, the creation of safe working environments, and active support for the UN Sustainable Development Goals (SDGs).
These are our most outstanding certifications:
• Guarantee of compliance with regulation (EU) 2016/679 on the protection of personal data.
• Guarantee of compliance with security measures derived from regulation (EU) 2016/679 on the protection of personal data.
• Certificate of Regulatory Audit of Occupational Risk Prevention.
• ISO 14001
• ISO 9001
• ISO 45001

Sectors where we apply outsourcing and the externalization of services

At Eurofirms, we apply outsourcing and external services across multiple sectors, adapting each project to the company's operational needs and work environment. Our customized outsourcing model allows us to manage specialized teams in areas such as sales, logistics, manufacturing, and facility services, guaranteeing efficiency, flexibility, service control, and safe work environments, with proven operational capacity and a results-oriented approach.

At Eurofirms, we offer outsourcing solutions for the hospitality and tourism sectors based on the outsourcing of operational and service teams, with a focus on personalized attention, ongoing training, and continuous support. We manage active job banks, training programs, and proactive recruitment strategies to address key industry challenges such as seasonality, staff shortages, and high turnover, ensuring operational continuity and service quality.
Eurofirms’ outsourcing solutions for retail and FMCG enable you to attract, retain, and manage operational teams through personalized training, multi-skilling matrices, and a people-first model. We optimize coverage of key positions, improve team flexibility, and enhance the customer experience in dynamic, high-turnover retail environments.
In the logistics sector, Eurofirms offers outsourcing services focused on operational continuity and the professional development of teams. We combine specialized training, skills development frameworks, and management strategies to improve productivity, retain key talent, and facilitate adaptation to peak activity levels, contributing to a more efficient and flexible logistics operation.
Eurofirms’ outsourcing solutions for the food sector combine local knowledge, an office network, technology, and data analytics for efficient and scalable team management. We select specialized talent, implement retention strategies, and support companies with planning and continuous improvement, always from a people-first approach that prioritizes the safety, stability, and well-being of employees.
Eurofirms offers outsourcing services for the pharmaceutical sector focused on ensuring operational continuity and business growth through specialized recruitment, outsourcing services, and management of qualified talent. We fill technical and middle management positions through Claire Joster and optimize internal processes with consulting and management solutions tailored to highly regulated environments.
Eurofirms’ outsourcing solutions in the technology sector focus on attracting and selecting technology talent to fill key positions that directly impact business operations and growth. Through our specialized firm, Claire Joster, we help companies quickly and accurately bring on board qualified professionals, strengthening their projects and organizational structures.
In banking, finance, and insurance, Eurofirms offers specialized outsourcing and headhunting services with expert consultants who possess in-depth knowledge of the market and its dynamics. Through Claire Joster, we support organizations in attracting qualified talent, providing strategic value in employer branding and positioning within a highly competitive and regulated sector.

Contact Eurofirms for outsourcing and external services

Contact Eurofirms and discover our outsourcing and business process outsourcing services, designed to adapt to your company's specific needs. We offer tailored outsourcing solutions in areas such as sales and customer service outsourcing, logistics and industrial outsourcing, and facility services, incorporating specialized teams that drive efficiency, control, and results. Tell us what your company needs, and we'll help you find the right solution.

Contact with us

Frequently asked questions about outsourcing and externalizing services

Eurofirms’ outsourcing service involves the customized outsourcing of services or projects through the integration of specialized teams that become fully integrated into the client’s operations. We manage people, processes, and results holistically, adapting to each sector and need, always prioritizing employee well-being in accordance with our People First culture.
The types of processes that can be outsourced through Eurofirms’ outsourcing services include: sales and customer service processes, logistics and industrial processes, and facility services, among others. We tailor our services to each company to provide efficiency, flexibility, and operational improvements to the business.
The advantages of outsourcing over in-house management are cost optimization, operational flexibility, risk reduction, and a focus on the core business, while maintaining control and service quality.

In addition to all this, at Eurofirms we bring over 35 years of experience in managing outsourced services, the use of AI and advanced technology to optimize processes and decision-making, a results-oriented continuous improvement model, and a People first approach that puts people at the center, guaranteeing teams aligned with each project, safe working environments, and a truly customized outsourcing service.
Eurofirms guarantees the quality of its outsourcing services through standardized processes, continuous monitoring, specialized teams, and a results-oriented approach to continuous improvement. This is all backed by over 35 years of experience and our position as Spain’s leading multinational talent management company, as well as by ISO 45001 certification, which allows us to identify and mitigate workplace risks and ensure safe working environments.
At Eurofirms, outsourcing results are monitored through KPI tracking, regular reporting, and data analytics, ensuring transparency and data-driven decision-making. To make this possible, we provide thorough monitoring, ongoing support, and constant communication with all individuals and companies.
Yes. At Eurofirms, our outsourcing complies with current labor regulations and the highest occupational health and safety standards. We achieve this thanks to the work of our legal team, comprised of highly qualified professionals, and the implementation of auditable processes and recognized certifications that guarantee regulatory compliance. We hold certifications such as ISO 45001, ISO 9001, and ISO 14001, and we guarantee compliance with Regulation (EU) 2016/679 on the protection of personal data, including all associated security measures. Furthermore, we support and contribute to many of the UN Sustainable Development Goals (SDGs).

Services related to outsourcing and externalization of services

Eurofirms offers a wide range of outsourcing services tailored to the needs of each company. From temporary staffing to permanent recruitment, including in-company solutions and occupational risk prevention services, we provide customized solutions that perfectly complement our outsourcing services to optimize processes and results.

Eurofirms’ temporary talent recruitment service allows you to quickly and efficiently cover peak activity periods, replacements, and specific projects. Eurofirms selects and places qualified personnel with companies, matching profiles to the client’s needs. We reduce labor risks and costs, and guarantee agility and operational continuity.

Eurofirms’ permanent talent selection service allows companies to hire highly qualified professionals on a permanent basis, aligned with the organization’s culture and objectives. Eurofirms combines experience, technology, and assessment processes to guarantee the best fit between the professional and the company.

Eurofirms’ in-company solutions allow outsourcing services directly within the client’s organization, integrating specialized teams that work in a coordinated manner and aligned with internal processes, optimizing efficiency and results.

At Eurofirms, we offer occupational risk prevention services. We guarantee the health and safety of workers, fostering a preventative culture and helping to ensure compliance with the Occupational Risk Prevention Law. Our OSH service provides advice and technical support to identify areas for improvement, protect employees, and promote healthy habits that enhance well-being and create a people-first work environment.

Contacta con nosotros

Estás a un paso de mejorar tu equipo

llámanos al 902 18 10 10

    What does your company need?

    Details of your company

    Your details

    INFORMATION ON DATA PROTECTION EUROFIRMS GROUP

    Data Controller: EUROFIRMS GROUP (You can consult the companies in the Legal Notice). Data Protection Officer: dpo@eurofirms.com. Purposes: Respond to your inquiries and send you commercial information about our services. Rights: You may withdraw your consent, as well as exercise your rights of access, rectification, deletion, opposition, limitation, and portability of your data at dpo@eurofirms.com. In case of disputes, you can file a complaint with the Data Protection Authority (www.aepd.es). Additional Information: Privacy Policy.

    I have read and accept the {politica}

    I agree to receive emails with news or commercial communications from Eurofirms.