Commercial outsourcing and customer service
We offer customized outsourcing solutions for sales and customer service projects. We become your strategic partner to grow your commercial space.
Our solutions
Task force
This service focus on both *B2B and B2C* projects, combining consulting, training, sales strategy design and sales management and coordination. Outsourcing solutions *are* designed to improve the efficiency and productivity of your actions.
- Sales force implementation
We develop the commercial actions, after designing the implementation plan according to the strategy.
- Sales strategy design
Set-up and disinfection of spaces. Surface conditioning.
- Business consulting
Set-up and disinfection of spaces. Surface conditioning.
Trade marketing
We offer trade marketing outsourcing solutions to increase visibility and demand for your products or services through strategies and actions tailored to your needs.
- Store Management
- Point of Sale Management
- Activation of promotions
- Merchandising and replenishment
Contact center
We offer tools and strategies to enhance communication with customers or users and help you to achieve your business challenges.
- Arrangement of commercial visits
- Telephone sales
- Database processing
- Telephone switchboard and other channels
- Contract verification
- Debt collection
- Surveys
- Lead tracking
- Fleet management
What do you get when you hire sales and customer service strategy?
We offer high quality and efficient image-enhancing solutions with a single purpose: to help you achieve your goals.
- Delegate tasks and focus your efforts on the growth of your company.
- Save resources without hiring and training internal staff for auxiliary services.
- Adapt services to the changing needs of your company.
Contact with us
You are one step away from improving your equipment
FAQs about commercial outsourcing and customer service
What is outsourcing and how does it work?
Outsourcing is the practice of delegating certain functions or processes of a company to a specialized external provider. This allows companies to optimize resources, reduce costs and focus on their core activities.
Our outsourcing service adapts to your needs. We analyze your requirements, select the best talent, and manage the processes to guarantee efficiency and quality. In this way, we help you improve productivity without the need to increase your internal infrastructure.
What is sales and customer service outsourcing?
Sales and customer care is one of the outsourcing services we offer. It is a set of specialized services that are responsible for providing the best strategy in services that work with the objective of improving the customer experience and increase conversions.
We have trained professionals and advanced tools to provide an efficient and personalized service aligned with the values of your company.
What services does Eurofirms offer in sales and customer service?
We offer you a high-quality logistics and industrial outsourcing service based on our extensive experience and a high degree of specialization of our processes. We enable you to focus on your company’s core competencies and impact operational efficiency. We become your strategic partner to keep your company growing and moving forward.
Taskforce: our sales force services are focused on both b2b and b2c projects, combining consulting, training, sales strategy design and sales management and coordination. Outsourcing solutions designed to improve the efficiency and productivity of your actions.
Trade marketing: we offer outsourcing solutions in trade marketing to increase visibility and demand for your products or services through strategies and actions tailored to your needs. These solutions consist of: commercial activation, POS implementation, promotional logistics, replenishment, store management and customer service.
Contact center: outsourcing solutions in the contact center sector offer you tools and strategies to enhance communication with your customers or users and help you achieve your business goals. These solutions consist of: arranging sales visits, surveys, telephone switchboard and other channels, contract verification, telephone sales, database processing, lead tracking and debt collection.
How can I implement sales and customer service outsourcing in my company?
If you have any doubts about these outsourcing services or you think you may need to hire any of them, please contact us through any of our channels. We will answer all your questions, and if you request it, we will make a diagnosis of your specific needs in order to present you with a proposal tailored to your company and the people who make it up.
